At Designer Pencil, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your (Our User's) personal and non-personal information when you use our digital design services. By using our services, you consent to the terms of this Privacy Policy.


Personal Identification Information

Designer Pencil might accumulate personal information from you, such as your name, email address, contact information, and project details, when you engage with our digital design services. We only collect information that is necessary to provide our services and improve your experience. We use the collected information to deliver our digital design services, communicate with you, process payments, and provide customer support. We may also use your information for internal purposes such as data analysis, research, and improving our services. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we securely delete or anonymize your information.


Acquisition of non-personally identifying data

We can collect non-personal identification information as Users interact with our site. Although this data does not reveal people's identities, it offers important insights into their browsing habits and the technical aspects of how they interact with the site.


Browser Name: We might keep track of the browser that Users use to access our website.


Computer Type: Information about the kind of computer or other device that Users use to access our site may be gathered.


Technical Data: We might compile technical data about the connections used by Users to access our site.


Policy for Web Browser Cookies

To improve the User experience, our Site may utilize "cookies." Cookies are small files that are placed on the User's hard drive by their web browser for record-keeping purposes and, at times, to track certain information. Users have the option to configure their web browser to refuse cookies or to receive alerts when cookies are being sent. However, please be aware that if Users choose to disable cookies, certain parts of our Site may not function optimally.


Application of the Data Obtained

The security and privacy of the personal data of our Users are extremely important to us at Designer Pencil. The following are the reasons why we gather and use this data:

  • Increasing Customer Support: We are better able to serve you and your demands for customer service and support because of the personal information you offer. We are better able to respond to your questions and help you if we have access to this data.
  • Customising User Experience: We examine aggregated data to learn more about how our Users engage with the services and resources on our site as a whole. This aids in the customization and personalization of the User experience to better meet their preferences and needs.
  • Enhancing Our Website: We rely on your feedback to continuously improve our goods, services and the workings of the entire Site. Your ideas and feedback are extremely helpful in ensuring that we constantly meet and surpass your expectations.
  • Facilitating Payment Processing: We only use the information you supply when you place an order to offer the service you've asked for. You may be sure that we won't disclose this information to outside parties unless it's essential to finish the service.
  • Running Promotions and Disseminating Relevant Information: If you have permitted us to send you such content, we may use your personal information to contact you about updates, promotions, contests, surveys, or other pertinent elements on our site. Delivering information in line with your unique interests and preferences is our aim.
  • Occasionally Sending Emails: We may use your email address to provide you with critical updates and details relating to your order. Furthermore, we reserve the right to reply to your queries, requests, or inquiries by email. You might receive emails from us with corporate news, updates, details on related goods or services, and more if you agree to join our mailing list.


Keeping Your Information Safe

We follow proper data collecting, storage, and processing procedures to guarantee the maximum security and protection of your personal information, username, password, transaction information, and stored data on our Site. Strong security measures are put in place by us to guard against unauthorized access to, alteration of, disclosure of, or destruction of your data.


Data Sharing with Valued Privacy

We value your privacy and do not trade, sell, or otherwise make available to outside parties your personal information for their marketing needs. However, we might divulge your information to dependable service providers who help us run our company and deliver our services. These service providers have a legal obligation to protect the privacy of your information and to use it only as directed by Designer Pencil.


Children's Online Privacy Protection Act's requirements

Designer Pencil understands the value of safeguarding children's privacy, especially that of those under the age of 13. As a result, we never knowingly collect or maintain data from people who are known to be under 13 years old. Furthermore, no one under the age of 13 is intended to be attracted by the way our website is set up.


CCPA's (California Consumer Privacy Act) requirements

The data presented in the Privacy Policy above is supplemented by this Privacy Statement for Users in California. It applies only to Users who live in the State of California and especially emphasizes compliance with the California Consumer Privacy Act (CCPA).


Identification Information, Both Personal and Non-Personal, is Collected

Designer Pencil might amass a range of groups of your data including but not restricted to name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver's license or other state identification number, passport number, and payment card information. of personal identification information from Users. We may also gather non-personal data about users' online activities, such as their browser type, computer make and model, technical specifications, operating system, internet service provider, browsing and search history, and other communications with websites and applications.


Third-Party Providers

In certain instances, Designer Pencil may engage the services of third-party providers to assist us in operating our business. These providers may include entities involved in tasks such as distributing newsletters or conducting surveys. Designer Pencil consider sharing your data with these third parties exclusively for the specific purposes mentioned, provided that you have granted us your consent. However, apart from these limited circumstances, we do not sell, share, rent, trade, or disclose your personal information to any third party companies. The information that Users provide is obtained either directly through interactions with our Site or automatically during their engagement with our business. We collect personal identification information for the purposes outlined in the "How we use collected information" section mentioned above.


Your Personal Information Access Rights

In terms of the personal information we maintain about you, Designer Pencil respects your rights. The personal data we have gathered about you is subject to access and copy requests. If you wish to make use of this right, e-mail [email protected] with a list of the specific pieces of information you wish to access.

It is crucial to remember that personal information excludes information that is accessible to the general public. Information that is already widely available outside of California is not covered by the California Consumer Privacy Act (CCPA).


The right to be delete

You can ask us to delete all of your personal information by sending an email to [email protected] at any time. However, it is the sole responsibility of users to make sure that their data is removed from other sources.


Right to be free from prejudice when using one's privacy rights

Users are free to refuse to provide personal identification information without fear of discrimination, although doing so might preclude them from taking part in some activities that are related to the Site.


Inquiries for do-not-track (DNT)

We do not yet respond to browser "do-not-track" requests from our Users.


Keep my personal information private

We never have and never will trade, exchange, or license other parties the personal information that identifies our users. Through the Do Not Sell My Personal Information option, Users can still exercise their right to privacy and ask us not to sell their personal information in the future.


General Data Protection Regulation (GDPR) observance

This privacy notice explains the rights and safeguards that EU residents (Users) have access to under the General Data Protection Regulation (GDPR). It only pertains to EU data subjects (hence referred to as "Users") and completes the information stated in the Privacy Policy above.

Designer Pencil is dedicated to preserving your privacy as the data controller for the personal data submitted by Users. Contact us at [email protected] if you have any questions or concerns about data protection. Visit our website at designerpencil.com for more details about Designer Pencil.


When Personal Data is Collected

At Designer Pencil, we only gather and use users' data in the following situations:

  • 1.When you have given us your express consent to do so for a particular reason, we will only collect and process your data.
  • 2.When it's required to carry out the terms of a contract we have with you or to take action at your request before entering into such a contract, we may gather and use your data.
  • 3.On occasion, we may gather and use your data to further our own or another party's legal interests. As long as your interests and fundamental rights do not take precedence, this is done.
  • 4.We could gather and use your information to comply.


Purpose of Collecting and Storing Personal Data

At Designer Pencil, we collect and store Users' data for the purposes outlined in the "How we use collected information" section mentioned above. However, we do so only when we have obtained your consent or when we have a legal basis to do so. Safeguarding your privacy and ensuring compliance with applicable laws and regulations are our top priorities.


Consent and Data Storage

To provide consent, Users can provide their consent by completing contact forms available on our Site. By consenting, you authorize us to share your information with our sister company, Rise Ideas, Inc. Regarding data storage, we retain all collected information for 90 days. This information is used for marketing purposes and to contact Users regarding our services. After this period, we will securely delete your information from our records.


Data Protection Rights under GDPR

You have the right to exercise several data protection rights under the General Data Protection Regulation (GDPR) as a User who resides in the European Union (E.U.). These rights, which include the following, are upheld by us:

  • We are open and honest about how your data is being handled, including why it's being processed and who it might be shared with.
  • You have the right to see and evaluate the personal data we have on you.
  • You have the right to ask for the correction or modification of any of your data that is incorrect or incomplete.
  • You have the right to erasure (the "right to be forgotten"), which allows you to ask for the removal of personal data at any time You can reach us by email at [email protected].
  • In some situations, such as when correcting erroneous data or when a legal dispute is pending, you have the right to ask that the processing of your data be temporarily halted.
  • You have the right to request that any personal information you have given us be returned to you in a structured, generally accepted, and machine-readable manner.
  • If we are using your personal information for purposes other than those for which it was originally collected, you have the right to object to such use.
  • If it significantly affects you, you have the right to avoid decisions that are made only through automated processing, including profiling impacts you.
  • We are devoted to upholding and preserving these rights. To exercise any of these rights, please get in touch with us by using the details given.


International Data Transfers

The international transfer of data Outside of the European Economic Area (EEA), Designer Pencil is a U.S.-based business. Due to this, we also exchange data with Rise Reviews, Inc., a third party that is located external of the EEA. We will uphold the Data Protection Act of 1998 throughout all global data transfers. The practices described in this Privacy Notice regarding the GDPR shall apply to our acquisition, storage, and use of personal data from Users located in the EU. You agree to the transmission of your information to data processors based outside of the EEA by using our site and giving us permission to do so.


Revoking Your Consent

If we process your personal information based on your consent, you have the right to withdraw that consent at any time. To withdraw your consent, please reach out to us at [email protected], and we will promptly address your request. In cases where you have provided consent for your information to be shared with a third party, and you wish to withdraw that consent, we kindly ask you to directly contact the third party involved to initiate the withdrawal process.


Communicating the Suitable Authority

By using our Site and providing your consent, you acknowledge and agree to the transfer of your data to data processors situated in countries outside the EEA. We take appropriate measures to ensure that your data is protected following the applicable data protection laws and regulations.


Modifications to Privacy Policy

Designer Pencil reserves the right to revise and update this privacy policy as deemed necessary. Any changes made will be indicated by the revised date at the bottom of this page. We recommend that Users regularly visit this page to stay informed about our practices in protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and familiarize yourself with any modifications.


Agreement to These Terms

By accessing and using this Site, you indicate your acceptance of this policy. If you do not agree to the terms outlined in this policy, please refrain from using our Site. Your ongoing use of the Site after any modifications to this policy will be considered as your acceptance of those changes.


Contact Us for More Details

In case you have any queries contact us for more details at @designerpencil.com.

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